Member Services Center

Contact Form

Use our contact form to share your comments, questions or suggestions.

Locations & Hours

You can walk-in during regular business hours, or use our appointment request form before your visit.

Frequently Asked Questions

To help our members and visitors, we’ve gathered answers to questions we get most often.

Holiday Hours

Our offices are normally closed for the following Massachusetts Legal Holidays.
• New Year's Day
• Martin Luther King Day
• President's Day
• Memorial Day
• Juneteenth National Independence Day
• Independence Day
• Labor Day
• Columbus Day
• Veteran's Day
• Thanksgiving Day
• Christmas Day

Important Numbers

Member Services
781-592-5420

Freedom Phone – St. Jean’s 24-Hour Telephone Response System
978-219-1199
Toll Free – 866-785-3264

To report a lost or stolen St. Jean’s Credit Union Debit Card
1-888-849-6046

To report a lost or stolen credit card
1-800-558-3424

Student Choice – Student Loan Information
1-866-242-9911

TruStage Insurance
1-855-280-7017